Super responsive and excellent service team. Feedback was taken and the team went the extra mile to check if their powerbank had the super fast charging capability (sadly it doesn't, albeit fast charging).
Product wise, weight is reasonable for a 20,000 mAh power bank. Looks sleek and well made!
Super plus point that there's an e-waste initiative.
Overall, very satisfied with Elon X Tech and am thinking about getting the 10,000 mAh too 😄