Warranty Form






    WHEN DOES THE WARRANTY BEGIN?

    It begins from the date of purchase and the item is strictly non-exchangeable after the warranty period.

    All products from ELONXTECH have a 1-year warranty.

     

    TERMS & CONDITIONS

    For requests within Singapore, we will take care of all quality-related issues with a replacement.

    For exchange requested within 7-days of purchase, we will provide exchange via courier at no cost.

    For exchange requested past 7-days of purchase, the exchange will have to be done at our main office at:

    60 Kaki Bukit Place, #09-10 Singapore 415979

    Mondays to Fridays, excluding PHs. 

    Please make an appointment via whatsapp to 9061 4887.

    Return/Exchange products must include all original accessories or may be

    subjected to rejection.

     

    WHAT IS NOT COVERED?

    ⚡Damage caused by misuse (e.g. dropping)

    ⚡Products without proof of purchase

    ⚡Lost or stolen goods

    ⚡Non-quality-related issues

    ⚡Free products

     

    HOW DO I CLAIM THE WARRANTY?

    Before submitting a warranty claim, please refer to the relevant product guides/instructions.

    If you believe the item is defective and still under warranty, please write to us at hello@elonxtech.com or WhatsApp us at +65 9061 4887.

     

    WHAT IS A VALID PROOF OF PURCHASE?

    Our official online store order number or invoice

    Contact us at hello@elonxtech.com or the customer service hotline.

     

    WILL THE WARRANTY BE RENEWED IF THE PRODUCT IS REPLACED?

    Replacements are still valid as long as it is within the warranty period.